Your members travel abroad. You deserve to know what happens next.
Cross-border healthcare claims are growing globally. MediGence gives you full control — from pre-assessment to post-discharge recovery — across 20+ countries worldwide.
The Problem Nobody Talks About
The global cross-border healthcare gap is costing insurers millions.
You approve treatments abroad. You pay invoices you cannot verify. Your members return home with no follow-up. This is the industry's structural reality — and it is costing you more than you think.
Zero Follow-up
Of cross-border patients receive no structured post-discharge care. The result: readmissions, complications, and repeat claims.
Higher Costs
Additional claim costs in cross-border cases where there is no visibility or cost control in place.
Patient Drop-off
Post-treatment with no tracking, no outcomes data, and no accountability. A silent liability on your book.
Cost Escalation
Higher total cost when cross-border claims are unmanaged versus structured, governed programmes.
You Approve Treatments
But you don't control what happens after that approval.
You Pay Invoices
But you cannot verify the outcomes those invoices represent.
Members Return Home
But the claims — and the complications — follow them.
What You Get
Built for insurance leaders who want control, not guesswork.
Cost Predictability
Pre-confirmed budgets mean no end-of-quarter claim shocks. Know the exact cost before travel.
Savings Analytics
Real-time dashboards showing utilisation, cost, and outcomes per cohort. Full visibility.
Claims Reduction
Structured post-operative follow-up directly reduces repeat claims and readmissions.
Brand Differentiation
Co-branded platform makes your health offering visible and competitive in the market.
ROI Case
The numbers speak clearly.
| Metric | Without MediGence | With MediGence EWP | |
|---|---|---|---|
| Budget Accuracy | No validation before travel | 98% accuracy locked pre-travel | |
| Post-Discharge Care | 65% get nothing structured | 100% structured continuity | |
| Invoice Transparency | Opaque, unverifiable | Full reconciliation every case | |
| Utilisation Data | Zero visibility | Real-time dashboards per cohort | |
| Repeat Claim Risk | Untracked, unmanaged | Rehab reduces readmissions | |
| Annual Savings (on $500K book) | $100,000 saved per year | ||
Insurer Testimonials
What insurance leaders say about MediGence.
"Before MediGence, we had zero visibility into what happened after a claim was approved. Now we track every case from pre-assessment to full recovery. Our repeat claims dropped 28% in the first year."
David Kimani
Head of Health Claims, Continental Re Insurance
"The budget accuracy alone justified the partnership. When you can tell your finance team the exact cost before the patient travels, it changes the entire conversation around cross-border claims."
Priya Sharma
Chief Actuary, Pacific Health Assurance
"We piloted with one corridor and saw 22% savings within 90 days. We have since expanded to 6 corridors across Asia, the Middle East, and Europe. The ROI is undeniable."
Michael Torres
VP International Benefits, Atlas Global Insurance
Insurer Insights
Research and case studies for claims leaders.
The True Cost of Unmanaged Cross-Border Healthcare Claims
When claims cross borders without structured governance, costs escalate 3-5x. Here is what the data shows and what insurers can do about it.
Post-Discharge Care: The Missing Link in International Health Insurance
65% of cross-border patients receive no follow-up. This gap is the largest single driver of repeat claims in the industry.
Case Study: How a Pan-African Insurer Saved $2.1M in 12 Months
A detailed look at how structured cross-border claim governance reduced costs, improved outcomes, and changed the insurer-patient relationship.
Insurer FAQ
Common questions from insurance teams.
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